At our Arehman Hub, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may request a return or refund under the following conditions:

🕒 Return Period

• Customers can request a return within 12 days of receiving the product.
• After 10 days, we will not be able to process any return or refund requests.

📦 Return Conditions

To be eligible for a return:

• The product must be unused, undamaged, and in original packaging.
• All accessories, tags, and original items must be included.
• The product should not show any signs of use or damage caused by the customer.

🎥 Mandatory Packing Video Proof

• A complete unboxing video is required to claim any return or refund.
• The video must clearly show:
  • The sealed package before opening
  • The full unboxing process
  • Any issue or defect in the product
• Without video proof, no claim will be accepted.

🔄 Return Process

1. Contact our support team within 15 day of delivery.
2. Share your order details and packing video proof.
3. Our team will review your request.
4. If approved, you will be guided on how to return the product.
5. Once we receive and inspect the item, your refund will be processed.

💰 Refund Policy

• A refund will be issued after the returned item is successfully inspected.
• Refund method will be the same as the original payment method (e.g., EasyPaisa / JazzCash / Bank Transfer).
• Delivery charges are non-refundable.

❌ Non-Returnable Items

• Used or damaged products
• Products without original packaging
• Claims without unboxing video proof

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Contact us: WhatsApp number:+92-3357517084